Overview

Packaging manufacturers supply boxes, films, labels and custom packaging to businesses. Gaptix captures enquiries, shares options and samples, routes RFQs and manages custom and bulk orders on WhatsApp — speeding B2B quoting, handling design and samples, and keeping buyers supplied on schedule.

Use Cases

WhatsApp use cases for Packaging

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Packaging enquiry

Capture type, size, material and quantity.

Options & sample sharing

Share options, materials and samples.

RFQ & quotation

Route RFQs for pricing and lead time.

Custom & printing

Handle custom sizes and printing/artwork.

Sample & approval

Provide samples and dielines for approval.

Bulk & MOQ orders

Handle bulk pricing and MOQs.

Order & dispatch tracking

Share order and dispatch status.

Reorders & contracts

Handle reorders and supply contracts.

The Platform

Everything Gaptix gives your Packaging business

One platform to run marketing, sales and support for packaging on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a packaging customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

Need custom printed corrugated boxes — 10,000 units.

We can do that. Please share box dimensions, ply and your artwork. I'll route it for pricing with lead time and share a dieline and sample for approval.

Sent dimensions and logo.

Thanks 📦 I'll route pricing for 10,000 printed boxes and share a dieline and physical sample for approval. Once approved, I'll confirm the order and track dispatch and reorders.

FAQ