Overview

Textile manufacturers supply fabrics, yarns and materials to garment makers and buyers. Gaptix captures enquiries, shares fabric details and swatches, routes RFQs and manages sampling and bulk orders on WhatsApp — speeding B2B quoting, handling samples and keeping buyers supplied to schedule.

Use Cases

WhatsApp use cases for Textiles

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Fabric enquiry

Capture fabric, GSM, count and quantity.

Swatch & spec sharing

Share swatches, specs and compositions.

RFQ & quotation

Route RFQs for pricing and lead time.

Sampling

Handle swatch and sample dispatch.

Bulk & MOQ orders

Handle bulk pricing and MOQs.

Custom & dyeing

Handle custom weaves and dyeing.

Order & dispatch tracking

Share order and dispatch status.

Reorders & contracts

Handle reorders and supply contracts.

The Platform

Everything Gaptix gives your Textiles business

One platform to run marketing, sales and support for textiles on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a textiles customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

Need 5,000 metres of cotton fabric, 180 GSM — what's your price?

We can supply that. Could you confirm the weave and any dyeing/finish needed? I'll share swatches and route an RFQ with bulk pricing and lead time.

Plain weave, dyed navy. Send swatches.

Dispatching swatches 🧵 I'll route your requirement for bulk pricing on 180 GSM navy cotton with lead time. Once you approve the swatch, I'll confirm the order and track dispatch.

FAQ