Overview

Perfume brands sell fragrances where discovery and gifting drive purchases. Gaptix helps customers discover scents, takes orders, promotes launches and drives loyalty on WhatsApp — increasing direct sales, easing gifting and building repeat customers around signature scents.

Use Cases

WhatsApp use cases for Perfumes

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Catalogue & discovery

Share fragrances and scent notes.

Order taking

Take orders and gift sets.

New launches & drops

Announce launches and limited editions.

Personalised recommendations

Recommend scents by preference and occasion.

Payments & checkout

Collect payment with secure checkout.

Order & delivery updates

Share order and delivery updates.

Loyalty & VIP

Drive gifting and loyalty.

Reviews & referrals

Collect reviews and referrals.

The Platform

Everything Gaptix gives your Perfumes business

One platform to run marketing, sales and support for perfumes on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a perfumes customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

I want a perfume as a gift for my wife — she likes floral scents.

Lovely gift idea! 🌸 For floral lovers, our rose-jasmine and peony fragrances are bestsellers. Here are 3 options with notes. Want it gift-wrapped with a note, and I can suggest a matching body mist set?

The rose-jasmine, gift-wrapped.

Beautiful choice 💐 Rose-Jasmine EDP (₹3,200), gift-wrapped with your note. Add the matching body mist for ₹800 to make a set? Secure checkout sent, and I'll ensure it arrives in time. She'll adore it!

FAQ