Overview

Radiology centers coordinate scan bookings, preparation and result delivery for X-ray, ultrasound, CT and MRI. Gaptix lets patients book scans, get prep guidance and receive results on WhatsApp — improving scheduling efficiency, reducing no-shows and speeding up result delivery.

Use Cases

WhatsApp use cases for Radiology Centers

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Scan booking

Book X-ray, USG, CT and MRI slots online.

Prep instructions

Send scan-specific preparation guidance.

Availability & pricing

Share machine availability and scan prices.

Result delivery

Deliver reports and images securely.

Referral handling

Accept and process doctor referrals.

Payments

Collect scan payment via links.

Reminders

Remind for scans and preparation.

Follow-up scans

Schedule follow-up and comparison scans.

The Platform

Everything Gaptix gives your Radiology Centers business

One platform to run marketing, sales and support for radiology centers on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a radiology centers customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

I have a prescription for an MRI knee — how soon can I get it?

We can do an MRI knee tomorrow at 10am or 3pm. It's ₹6,500. Do you have any implants or metal? I'll send full prep instructions.

No implants. 10am works.

Booked 🩻 Tomorrow 10am. Please arrive 15 mins early and avoid metal accessories. Report and images will be shared here within a few hours.

FAQ