Overview

Software companies handle product enquiries, evaluations and licensing across products. Gaptix qualifies leads, shares product info, books demos and manages licensing and support on WhatsApp — speeding evaluations, converting more buyers and keeping customers supported through licensing and updates.

Use Cases

WhatsApp use cases for Software Companies

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Product enquiry

Answer product, edition and pricing questions.

Lead qualification

Qualify by use-case, size and budget.

Demo & trial

Book demos and issue trial licences.

Licensing & quotes

Share licensing options and quotes.

Onboarding

Onboard customers and users.

Support & updates

Resolve queries and share updates.

Renewals & upgrades

Handle renewals and upgrades.

Reseller & partners

Onboard resellers and partners.

The Platform

Everything Gaptix gives your Software Companies business

One platform to run marketing, sales and support for software companies on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a software companies customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

What's the difference between your Pro and Enterprise editions?

Great question! Pro suits small teams; Enterprise adds SSO, advanced security and priority support. How many users and any compliance needs? I'll recommend the right edition and share a quote.

120 users, need SSO.

Enterprise is the fit for SSO at 120 users 💻 I'll share a quote and a trial licence so you can evaluate. Want a demo of the security features? I'll book it and guide onboarding once you're ready.

FAQ