Overview

Steel manufacturers and traders supply construction, fabrication and industrial buyers. Gaptix captures enquiries, shares grades and live pricing, routes RFQs and manages bulk orders on WhatsApp — speeding B2B quoting on volatile pricing and keeping industrial and project buyers supplied on schedule.

Use Cases

WhatsApp use cases for Steel

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Product enquiry

Capture grade, section, size and quantity.

Grade & spec sharing

Share grades, specs and test certificates.

RFQ & live pricing

Route RFQs for current pricing and lead time.

Bulk & project orders

Handle project and bulk pricing.

Availability & dispatch

Share stock and dispatch status.

Logistics coordination

Coordinate transport and delivery.

Credit & payment

Share credit terms and payment links.

Reorders & contracts

Handle reorders and supply contracts.

The Platform

Everything Gaptix gives your Steel business

One platform to run marketing, sales and support for steel on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a steel customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

Need 20 tonnes of TMT bars — today's rate?

Sure! Could you confirm the grade (Fe500/Fe550) and sizes? Steel pricing moves daily, so I'll route it for today's rate with lead time and dispatch options.

Fe500, mixed sizes. Send rate.

Noted 🏗️ I'll route your 20-tonne Fe500 requirement for today's rate and share test certificates and dispatch timeline. I can arrange transport and set up credit terms for regular supply.

FAQ