Overview

Electronics manufacturers and EMS providers serve OEMs and buyers needing PCBs, assemblies and components. Gaptix captures RFQs and BOMs, shares capabilities, routes quotes and tracks orders on WhatsApp — accelerating B2B quoting, managing samples and NPI, and keeping OEM customers updated to delivery.

Use Cases

WhatsApp use cases for Electronics Manufacturing

Every step from discovery to repeat purchase — automated on the channel your customers check most.

RFQ & BOM capture

Capture RFQs, BOMs and Gerber files.

Capability sharing

Share EMS capabilities and certifications.

Quotation routing

Route BOMs for quoting and lead time.

Sampling & NPI

Handle prototypes, samples and NPI.

Component sourcing

Answer sourcing and availability queries.

Order & dispatch tracking

Share production and dispatch status.

Quality & compliance

Share test reports and compliance docs.

Reorders & forecasts

Handle reorders and demand forecasts.

The Platform

Everything Gaptix gives your Electronics Manufacturing business

One platform to run marketing, sales and support for electronics manufacturing on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a electronics manufacturing customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

We need PCB assembly for 2,000 boards — can you quote from our BOM?

Yes! Please share your BOM, Gerber files and quantity. I'll route it for a turnkey quote with lead time, and we can start with prototypes for approval.

Files sent. Prototypes first, please.

Received 💡 We'll build prototypes for your approval and share a turnkey quote. Our team confirms component availability today. I'll track NPI and keep you updated through to production and dispatch.

FAQ