Overview

Telecom technology providers sell connectivity, equipment and solutions to businesses and operators. Gaptix captures requirements, books consultations, shares proposals and manages delivery on WhatsApp — converting more deals, easing evaluation and supporting customers from proposal through deployment and service.

Use Cases

WhatsApp use cases for Telecom Technology

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Requirement capture

Capture connectivity and solution needs.

Consultation booking

Book consultations and assessments.

Solution & proposal

Share solutions, equipment and proposals.

Coverage & feasibility

Assess coverage and feasibility.

Deployment coordination

Coordinate installation and deployment.

Support & SLA

Provide support and track SLAs.

Managed services & AMC

Handle managed services and AMC.

Upgrades & renewals

Handle upgrades and renewals.

The Platform

Everything Gaptix gives your Telecom Technology business

One platform to run marketing, sales and support for telecom technology on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a telecom technology customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

We need reliable connectivity and a phone system for our new branch.

We can set that up. Could you share the branch location and number of users? I'll assess coverage, book a consultation and propose a connectivity and phone-system solution with pricing.

30 users, location sent.

Great 📡 I'll assess coverage for your location, book a consultation and propose connectivity plus a phone system for 30 users. I'll coordinate installation and set up SLA-backed support and AMC after deployment.

FAQ