Overview

Tour operators need to fill fixed departures and group tours while managing availability and logistics. Gaptix handles enquiries, shares tour details and availability, collects bookings and coordinates travellers on WhatsApp — maximising seat occupancy and keeping every group informed end to end.

Use Cases

WhatsApp use cases for Tour Operators

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Tour enquiry handling

Answer availability, itinerary and pricing questions 24/7.

Departure availability

Share live seat availability for fixed departures.

Itinerary & inclusions

Send day-by-day plans, inclusions and what to pack.

Group booking

Collect traveller details and deposits for the whole group.

Payment milestones

Trigger balance-payment reminders before departure.

Traveller coordination

Broadcast meeting points, timings and updates to the group.

On-tour support

Answer questions and handle issues during the tour.

Post-tour reviews

Collect reviews and rebook travellers for future tours.

The Platform

Everything Gaptix gives your Tour Operators business

One platform to run marketing, sales and support for tour operators on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a tour operators customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

Do you have seats on the Ladakh group tour in June?

Yes! The June 14 departure has 4 seats left — 7 days, ₹32k pp including stays, permits and transport. How many travelling?

Two of us.

Great 🏔️ I'll hold 2 seats for 24 hours. A ₹8k deposit confirms — link here. I'll then share the packing list and joining details.

FAQ