Overview

Fashion brands sell collections direct and thrive on repeat customers and launches. Gaptix showcases collections, takes orders, promotes drops and drives loyalty on WhatsApp — increasing direct sales, building a loyal community and turning launches into sell-outs with personal, timely engagement.

Use Cases

WhatsApp use cases for Fashion Brands

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Catalogue & discovery

Share collections, lookbooks and sizes.

Order taking

Take orders with size and colour selection.

New launches & drops

Announce new drops and restocks.

Personalised recommendations

Recommend styles by taste and past buys.

Payments & checkout

Collect payment with secure checkout.

Order & delivery updates

Share order confirmation and delivery status.

Loyalty & VIP

Reward VIPs with early access and perks.

Reviews & referrals

Collect reviews and style referrals.

The Platform

Everything Gaptix gives your Fashion Brands business

One platform to run marketing, sales and support for fashion brands on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a fashion brands customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

Do you have the new summer collection? I'm a size M.

Yes, our summer drop just launched! 🌞 Here are 5 pieces in size M I think you'll love. The linen shirt and midi dress are going fast. Want me to reserve any before they sell out?

The midi dress, and show me matching options.

Reserved 👗 The midi dress (₹2,499) in M is yours to checkout. It pairs beautifully with our tan sandals and straw bag — here's the look. Secure checkout link sent; you'll get tracking once it ships!

FAQ