Overview

Electrical equipment suppliers serve contractors, industries and distributors buying switchgear, motors, panels and more. Gaptix captures enquiries, shares specs and ratings, routes RFQs and tracks orders on WhatsApp — speeding B2B quoting, reducing spec errors and keeping projects and distributors supplied on time.

Use Cases

WhatsApp use cases for Electrical Equipment

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Product enquiry

Capture ratings, application and quantity.

Spec & compliance

Share specs, ratings and certifications.

RFQ & quotation

Route RFQs for pricing and lead time.

Bulk & project orders

Handle project and bulk pricing.

Availability & dispatch

Share stock and dispatch status.

Distributor onboarding

Onboard and manage distributors.

Technical support

Answer selection and wiring queries.

Warranty & service

Handle warranty and service requests.

The Platform

Everything Gaptix gives your Electrical Equipment business

One platform to run marketing, sales and support for electrical equipment on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a electrical equipment customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

Need a quote for 200 MCBs and 20 distribution boards for a project.

Sure! Could you confirm ratings and specifications? I'll route it for project pricing and share stock availability and lead time for the full list.

Sent the BOQ.

Thanks ⚡ I'll route your BOQ for project pricing and confirm availability. I'll share the quote with dispatch timeline and can set up distributor terms if you supply regularly.

FAQ