Overview

Metal manufacturers and traders supply industries with ferrous and non-ferrous metals. Gaptix captures enquiries, shares grades and live pricing, routes RFQs and manages bulk orders on WhatsApp — speeding B2B quoting on moving prices and keeping industrial buyers supplied reliably.

Use Cases

WhatsApp use cases for Metals

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Product enquiry

Capture metal, grade, form and quantity.

Grade & spec sharing

Share grades, specs and certificates.

RFQ & live pricing

Route RFQs for current pricing and lead time.

Bulk & MOQ orders

Handle bulk pricing and MOQs.

Availability & dispatch

Share stock and dispatch status.

Logistics coordination

Coordinate transport and delivery.

Credit & payment

Share credit terms and payment links.

Reorders & contracts

Handle reorders and supply contracts.

The Platform

Everything Gaptix gives your Metals business

One platform to run marketing, sales and support for metals on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a metals customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

Need copper cathodes — 2 tonnes, what's the rate?

Certainly. Metal prices move with the market, so I'll route your 2-tonne copper cathode requirement for today's rate with test certificates, lead time and dispatch options.

Please share the rate and COA.

On it 🪙 Sharing today's rate and COA for 2 tonnes. I'll confirm availability, arrange logistics and can set up credit terms and contract pricing for regular supply.

FAQ