Overview

Furniture is considered, high-value and logistics-heavy. Gaptix guides room planning, shares dimensions and materials, and coordinates delivery and assembly on WhatsApp — reducing hesitation and returns.

Use Cases

WhatsApp use cases for Furniture

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Room & space planning

Help pick sizes that fit the space.

Material & care Q&A

Answer fabric, wood and care questions.

3D/AR preview links

Send AR 'view in room' links.

Custom & made-to-order

Manage custom dimensions and finishes.

Delivery & assembly

Schedule delivery and assembly slots.

EMI & finance

Offer EMI for large purchases.

Warranty & service

Handle warranty and repairs.

Bundles & sets

Upsell matching sets and decor.

The Platform

Everything Gaptix gives your Furniture business

One platform to run marketing, sales and support for furniture on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a furniture customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

Will a 3-seater sofa fit a 10x12 room?

Yes comfortably. This 200cm 3-seater suits it well. Want an AR 'view in your room' link?

Yes, and delivery time.

Sent AR link 🛋️ Delivery + assembly in 5-7 days. EMI available — reserve this piece?

FAQ