Overview

Museums sell tickets and engage visitors with exhibits and tours. Gaptix sells tickets, shares exhibits and tour info, and supports visitors on WhatsApp — boosting visits and memberships, easing planning and enriching the visitor experience from booking to a memorable tour.

Use Cases

WhatsApp use cases for Museums

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Ticket & membership sales

Sell tickets and memberships.

Exhibit & tour info

Share exhibits, tours and timings.

Ticket delivery

Deliver e-tickets and QR codes.

Guided tour booking

Book guided and group tours.

Offers & education

Share offers and school/education programs.

Visit planning

Help plan visits and accessibility.

Events & exhibitions

Announce special exhibitions and events.

Support & feedback

Handle support and collect feedback.

The Platform

Everything Gaptix gives your Museums business

One platform to run marketing, sales and support for museums on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a museums customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

What are your timings and is the new exhibition on this week?

We're open 10am-6pm (closed Mondays), and yes — the new art exhibition runs all week! Tickets are ₹200 (₹100 students), or a membership gives free entry all year. Want to book?

2 tickets and info on the exhibition.

Booked 🏛️ 2 tickets sent as QR codes, and here's the exhibition guide. Want to add a guided tour (₹150) for deeper insights? I'll share timings and can tell you about upcoming exhibitions too. Enjoy your visit!

FAQ