Overview

Appliances are functional, high-value purchases needing guidance and service. Gaptix handles product selection, demos, EMI, installation and after-sales on WhatsApp — end to end.

Use Cases

WhatsApp use cases for Home Appliances

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Needs-based selection

Recommend by capacity, features and budget.

Energy & feature Q&A

Answer efficiency and feature questions.

Installation scheduling

Book installation and demos.

EMI & exchange

Offer EMI and old-appliance exchange.

Warranty & AMC

Sell and manage warranty and AMC.

Service & repair

Book repairs and track status.

Accessory & consumables

Sell filters, stabilisers and add-ons.

Festive offers

Promote seasonal appliance deals.

The Platform

Everything Gaptix gives your Home Appliances business

One platform to run marketing, sales and support for home appliances on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a home appliances customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

Best washing machine for a family of 4?

A 7-8kg front load works well. The AquaWash 7.5kg (₹32,999) is efficient and quiet. Compare 2 more?

Yes, and installation.

Sent comparison 🧺 Free installation + 2-yr warranty. No-Cost EMI available — reserve now?

FAQ