Overview

Watch buyers value authenticity, specs and service. Gaptix showcases collections, verifies authenticity, and manages servicing and warranty on WhatsApp — from entry to luxury.

Use Cases

WhatsApp use cases for Watches

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Collection discovery

Recommend by style, movement and budget.

Spec & authenticity Q&A

Answer movement, water-resistance and authenticity questions.

Warranty & servicing

Book servicing and track warranty claims.

Strap & accessory sales

Upsell straps, cases and accessories.

Limited edition drops

Broadcast limited releases to collectors.

Trade-in & exchange

Handle trade-in valuations.

EMI & secure payment

Enable EMI for premium pieces.

VIP collector program

Offer early access to collectors.

The Platform

Everything Gaptix gives your Watches business

One platform to run marketing, sales and support for watches on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a watches customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

Does the diver model have sapphire glass?

Yes — sapphire crystal, 300m water resistance, automatic movement. Want to see it on strap options?

Show me steel bracelet, and price.

Steel bracelet variant is ₹52,000 with 2-yr warranty. EMI available — reserve or buy? ⌚

FAQ