Overview

Manufacturers field enquiries, RFQs and orders from buyers, distributors and OEMs. Gaptix captures leads, shares product and capability info, routes RFQs to sales and tracks orders on WhatsApp — shortening the quote-to-order cycle, qualifying serious buyers and keeping B2B customers updated from enquiry to dispatch.

Use Cases

WhatsApp use cases for Manufacturing

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Lead & RFQ capture

Capture buyer and OEM enquiries and RFQs 24/7.

Product & capability info

Share catalogues, specs and production capabilities.

Quotation routing

Route RFQs to sales with all details captured.

Sample requests

Handle sample requests and dispatch.

Bulk & MOQ orders

Explain MOQs, pricing slabs and bulk terms.

Order & dispatch tracking

Share production and dispatch status.

Distributor onboarding

Onboard distributors and channel partners.

After-sales support

Handle warranty, service and reorders.

The Platform

Everything Gaptix gives your Manufacturing business

One platform to run marketing, sales and support for manufacturing on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a manufacturing customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

We're an OEM needing 5,000 units/month of a custom part — can you produce it?

Yes, we handle custom and volume production. Could you share the drawing or specs and target quantity? I'll route it to our sales engineer for a quotation and lead time.

Sending the drawing. Need samples first.

Received 🏭 I'll arrange samples and a formal quote with MOQ, pricing slabs and lead time. Our engineer will confirm feasibility today and I'll keep you posted through sampling and production.

FAQ