Overview

Movie theatres sell tickets, concessions and manage showtimes. Gaptix handles show enquiries and bookings, seat selection, concessions and offers on WhatsApp — selling more tickets, boosting concession sales and giving moviegoers a fast, convenient booking-to-seat experience.

Use Cases

WhatsApp use cases for Movie Theatres

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Showtime & booking

Share showtimes and book tickets.

Seat selection

Show seat maps and select seats.

Ticket delivery

Deliver e-tickets and QR codes.

Concessions

Pre-order snacks and combos.

Offers & memberships

Share offers and loyalty memberships.

Reminders

Send show reminders and details.

Support

Handle booking and refund queries.

Feedback & re-engagement

Collect feedback and promote new releases.

The Platform

Everything Gaptix gives your Movie Theatres business

One platform to run marketing, sales and support for movie theatres on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a movie theatres customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

What time is the new movie showing tonight and are seats available?

Tonight's shows are 6:30pm, 9:15pm. Both have seats! Tickets are ₹250 (recliner ₹450). Want to pick seats? I'll book and send your QR ticket here.

9:15pm, 2 recliners.

Booked 🎬 2 recliners for 9:15pm — QR ticket sent. Want to pre-order popcorn and drinks combo (₹350) to skip the queue? I'll have it ready. Enjoy the movie!

FAQ