Overview

Sports event organizers sell tickets and engage fans for matches and tournaments. Gaptix handles ticket sales, shares fixtures and updates, and supports fans on WhatsApp — selling more tickets, building fan excitement and giving spectators a smooth experience from booking to match day.

Use Cases

WhatsApp use cases for Sports Events

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Ticket enquiry & sales

Answer ticket questions and sell tickets.

Fixtures & info

Share fixtures, timings and venue info.

Seat selection

Show stands and select seats.

Ticket delivery

Deliver e-tickets and QR passes.

Offers & season passes

Sell offers and season passes.

Match reminders

Send reminders and entry details.

Upsell

Upsell hospitality, merch and add-ons.

Support & feedback

Handle support and collect feedback.

The Platform

Everything Gaptix gives your Sports Events business

One platform to run marketing, sales and support for sports events on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a sports events customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

Tickets for Saturday's match — what stands are available?

For Saturday, we have East Stand (₹800), West Stand (₹1,200) and Premium Hospitality (₹3,500). Which would you like? I'll book and send your QR passes here.

2 West Stand tickets.

Booked 🏀 2 West Stand tickets, QR passes sent. Gates open 2 hours before kickoff. I'll send parking and entry details Saturday morning. Want a season pass to catch every home game at a discount?

FAQ