Overview

Travel insurers and sellers need to quote and issue policies fast and support travellers during trips. Gaptix captures trip details, quotes plans, issues policies and assists with claims on WhatsApp — increasing attach rates and giving travellers reassuring, instant support.

Use Cases

WhatsApp use cases for Travel Insurance

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Trip & traveller capture

Capture destination, dates, travellers and cover needs.

Instant quotes

Share plan options and premiums instantly.

Policy issuance

Issue policies and send documents in chat.

Add-on cover

Offer adventure, medical and cancellation add-ons.

Renewals & extensions

Handle policy extensions for longer trips.

Claims assistance

Guide travellers through claims step by step.

Emergency support

Provide emergency contacts and help abroad.

Cross-sell

Attach insurance to flight and trip bookings.

The Platform

Everything Gaptix gives your Travel Insurance business

One platform to run marketing, sales and support for travel insurance on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a travel insurance customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

Need travel insurance for a 10-day Europe trip, 2 people.

Sure! For 2 travellers, 10 days in Europe, plans start at ₹1,150 pp with ₹50L medical cover. Want the options and inclusions?

Yes, and add adventure cover.

Done 🛡️ Adventure add-on included — total ₹2,700 for both. I'll issue the policy instantly on payment and send documents here.

FAQ