Overview

Travel agencies live and die by response speed and personalisation. Gaptix captures trip enquiries on WhatsApp, qualifies destination, dates, budget and travellers, shares curated packages with prices, and books and follows up automatically — so no enquiry is lost and agents close more trips with less back-and-forth.

Use Cases

WhatsApp use cases for Travel Agencies

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Trip enquiry capture

Capture leads from ads, referrals and portals instantly with auto-replies.

Preference qualification

Qualify destination, dates, budget, travellers and interests automatically.

Curated package sharing

Send tailored itineraries with photos, inclusions and prices in chat.

Quote & customisation

Share quotes and adjust itineraries as the traveller requests.

Booking & payments

Collect deposits and payments via secure links right in WhatsApp.

Document delivery

Send vouchers, tickets and itineraries automatically after booking.

Pre-trip reminders

Remind travellers of documents, timings and check-in details.

Follow-up & upsell

Nurture undecided leads and upsell add-ons, insurance and tours.

The Platform

Everything Gaptix gives your Travel Agencies business

One platform to run marketing, sales and support for travel agencies on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a travel agencies customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

Planning a 5-day trip to Bali in December for 2 — what packages do you have?

Lovely choice! For 2 travellers, 5 days in Bali starts at ₹58k pp including stays, breakfast and 2 tours. What's your budget range?

Around ₹65k each is fine.

Perfect ✅ I'll send 2 curated itineraries with photos and can hold your dates with a small deposit. Want me to book December 10-14?

FAQ