Overview

MICE covers meetings, incentives, conferences and exhibitions with many attendees and moving parts. Gaptix manages event enquiries, registrations, logistics and attendee communication on WhatsApp — coordinating large groups smoothly and freeing planners from repetitive queries.

Use Cases

WhatsApp use cases for MICE / Business Travel

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Event enquiry & proposals

Capture event needs and share proposals.

Registration & RSVP

Handle attendee registration and RSVPs.

Logistics coordination

Coordinate travel, stay and venue logistics.

Agenda & updates

Share agendas and send real-time updates.

Attendee support

Answer attendee questions 24/7.

Payments & invoicing

Collect fees and share invoices.

On-site help

Provide wayfinding and session info on-site.

Feedback & reports

Collect feedback and post-event reports.

The Platform

Everything Gaptix gives your MICE / Business Travel business

One platform to run marketing, sales and support for mice / business travel on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a mice / business travel customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

We're planning a 3-day conference for 200 people — can you help?

Absolutely! I can arrange venue, stay, travel and registration for 200. What are your dates and budget so I can send a tailored proposal?

March, budget ₹40L.

Perfect 🎤 I'll prepare a proposal with venues and packages within ₹40L and set up attendee registration. Shall we book a planning call this week?

FAQ