Overview

Universities manage large-scale admissions, multiple faculties and diverse student needs. Gaptix supports enquiries, applications, fees and student services on WhatsApp across programs and campuses — lifting enrolment, deflecting support volume and improving the student experience end to end.

Use Cases

WhatsApp use cases for Universities

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Program & faculty info

Share programs, faculties and eligibility.

Application management

Guide multi-step applications and status.

Fee & scholarship handling

Share fees, scholarships and payment links.

International admissions

Support international student queries and visas.

Counselling & tours

Book counselling and campus visits.

Student services

Answer hostel, library and exam queries.

Deadline & event reminders

Remind of deadlines and events.

Alumni & feedback

Engage alumni and collect feedback.

The Platform

Everything Gaptix gives your Universities business

One platform to run marketing, sales and support for universities on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a universities customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

I'm an international student interested in your MBA — what do I need?

Welcome! For the MBA you'll need a bachelor's degree, transcripts, and English proficiency (IELTS/TOEFL). Tuition is ₹6L/year with scholarships available. Want the full checklist and a counselling call?

Yes, and visa guidance too.

Perfect 🌍 I've sent the checklist and booked counselling for Friday. Our team will guide you on the student visa and admission letter throughout the process.

FAQ