Overview

Background verification companies run employment, education and identity checks for employers. Gaptix captures requirements, collects candidate consent and documents, shares status and delivers reports on WhatsApp — speeding verifications, easing document collection and keeping employers and candidates informed with transparency.

Use Cases

WhatsApp use cases for Background Verification

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Service enquiry

Explain verification checks and packages.

Client onboarding

Onboard employer clients.

Candidate consent & docs

Collect consent and documents securely.

Verification status

Share real-time verification status.

Report delivery

Deliver verification reports securely.

Query resolution

Answer employer and candidate queries.

Compliance

Ensure consent and compliance.

Renewals & referrals

Handle renewals and referrals.

The Platform

Everything Gaptix gives your Background Verification business

One platform to run marketing, sales and support for background verification on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a background verification customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

We need background checks for 20 new hires — how does it work?

We can help! We verify employment, education, ID and address. For 20 hires, it's ₹X per candidate with a 3-5 day turnaround. I'll onboard you and collect candidate consent and documents securely to begin.

Yes, let's start.

Great 🛡️ I'll onboard you and send each candidate a secure consent and document request. You'll get real-time status for all 20 here, and I'll deliver verification reports securely as each completes. Fully consent-based and compliant.

FAQ