Overview

Gig platforms match workers to on-demand gigs and manage a large, fluid workforce. Gaptix onboards workers, matches and notifies gigs, and handles support on WhatsApp in simple language — growing the worker base, filling gigs faster and keeping workers engaged with instant, accessible communication.

Use Cases

WhatsApp use cases for Gig Platforms

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Worker onboarding

Onboard gig workers and verify.

Gig matching & alerts

Match and notify workers of gigs.

Acceptance & scheduling

Handle gig acceptance and scheduling.

Availability updates

Capture worker availability.

Earnings & payment queries

Answer earnings and payment queries.

Support & FAQs

Resolve worker queries in local language.

Ratings & quality

Handle ratings and quality feedback.

Retention & referrals

Retain workers and drive referrals.

The Platform

Everything Gaptix gives your Gig Platforms business

One platform to run marketing, sales and support for gig platforms on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a gig platforms customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

I want to sign up to do delivery gigs — how do I start?

Welcome! To start, I'll onboard you with a few details and documents. Which area do you want to work in, and do you have a two-wheeler? I'll then send you nearby gigs as they come.

Yes, two-wheeler, city centre.

Great ⚡ I'll complete your onboarding and start sending city-centre delivery gigs here. Just tap to accept the ones you want. I'll answer any earnings or payment questions anytime. Welcome aboard — let's get you earning!

FAQ