Overview

Freelance platforms connect freelancers and clients and manage projects and payments. Gaptix onboards both sides, matches projects, supports transactions and handles disputes on WhatsApp — increasing sign-ups and project matches, easing support and building trust, while payments stay in the secure platform.

Use Cases

WhatsApp use cases for Freelance Platforms

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Onboarding

Onboard freelancers and clients.

Project matching

Match projects to freelancers.

Proposal & hiring support

Support proposals and hiring.

Milestone & delivery

Guide milestones and delivery.

Support & disputes

Resolve queries and disputes.

Premium & services

Promote premium plans and services.

Payments (secure)

Guide secure payments and escrow.

Feedback & retention

Collect feedback and retain users.

The Platform

Everything Gaptix gives your Freelance Platforms business

One platform to run marketing, sales and support for freelance platforms on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a freelance platforms customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

I'm a freelance designer — how do I find clients on your platform?

Welcome! Complete your profile and portfolio, and I'll match you to relevant design projects. What's your specialisation and rate? I'll share open projects that fit and guide you to send winning proposals.

UI/UX design, ₹1,500/hour.

Great 💻 I've matched 3 UI/UX projects to your profile and rate. I'll help you craft proposals and, once hired, guide milestones and delivery. Payments are handled securely via escrow on the platform. Let's get you booked!

FAQ