Overview

HR service providers deliver outsourced HR operations to businesses. Gaptix captures enquiries, onboards clients, handles employee queries and manages HR processes on WhatsApp — winning more clients, easing HR operations and giving employees a responsive, accessible HR helpdesk.

Use Cases

WhatsApp use cases for HR Services

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Service enquiry

Explain HR services and packages.

Client onboarding

Onboard clients and set up processes.

Employee helpdesk

Answer employee HR queries.

Onboarding & offboarding

Manage employee onboarding/offboarding.

Leave & attendance

Handle leave and attendance requests.

Document management

Share and collect HR documents securely.

Compliance reminders

Remind of HR compliance deadlines.

Reporting & renewals

Share reports and handle renewals.

The Platform

Everything Gaptix gives your HR Services business

One platform to run marketing, sales and support for hr services on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a hr services customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

We want to outsource our HR operations — what do you cover?

We cover the full HR function — payroll coordination, onboarding, leave, compliance and an employee helpdesk. How many employees do you have? I'll share a package and book a consultation.

60 employees.

Great 👥 For 60 employees, I'll share a suitable HR-services package and book a consultation. Once onboarded, your employees get an HR helpdesk here for leave, documents and queries, and you get compliance reminders and reports.

FAQ