Overview

Industrial automation providers sell PLCs, SCADA, sensors and integrated solutions to plants. Gaptix captures project enquiries, shares solutions and case studies, routes technical RFQs and books consultations on WhatsApp — speeding complex B2B sales and supporting integrators and plants through implementation.

Use Cases

WhatsApp use cases for Industrial Automation

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Project enquiry

Capture automation needs and applications.

Solution & case studies

Share solutions, products and case studies.

Technical RFQ routing

Route requirements to solution engineers.

Consultation & audit

Book consultations and plant audits.

Quotation follow-up

Follow up on proposals and quotes.

Implementation updates

Update on project implementation.

Training & support

Coordinate training and technical support.

AMC & upgrades

Manage AMC and system upgrades.

The Platform

Everything Gaptix gives your Industrial Automation business

One platform to run marketing, sales and support for industrial automation on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a industrial automation customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

We want to automate our production line — where do we start?

Great initiative! We start with a plant audit to map your process, then propose a tailored automation solution. Could you share your line details and goals? I'll book an audit with our engineer.

Sent details. Yes, book the audit.

Perfect 🤖 Plant audit booked for Thursday. Our engineer will assess and propose a PLC/SCADA solution with ROI. I'll follow up on the proposal and coordinate implementation, training and support.

FAQ