Overview

Cargo service providers move air and surface cargo for businesses and agents. Gaptix captures cargo enquiries, shares rates and schedules, books shipments and tracks cargo on WhatsApp — speeding B2B bookings, easing documentation and keeping shippers and agents updated from acceptance to delivery.

Use Cases

WhatsApp use cases for Cargo Services

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Cargo enquiry

Capture cargo type, weight and route.

Rate & schedule sharing

Share rates, schedules and transit times.

Booking

Book air/surface cargo and confirm space.

Documentation

Collect and share AWB, invoices and permits.

Live tracking

Share cargo status and ETA.

Special cargo handling

Handle dangerous, perishable or oversized cargo.

Agent onboarding

Onboard agents and business accounts.

Billing & payments

Share invoices and collect payments.

The Platform

Everything Gaptix gives your Cargo Services business

One platform to run marketing, sales and support for cargo services on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a cargo services customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

Need to send 300 kg air cargo to Dubai — rate and next flight?

For 300 kg to Dubai, the rate is ₹X/kg with a flight tomorrow evening. Could you share the commodity? I'll confirm space, book it and share the document checklist.

Garments, book it.

Booked ✈️ 300 kg garments on tomorrow's Dubai flight. I've shared the AWB and document checklist. You'll get live cargo tracking and status updates through to delivery.

FAQ