Overview

Trucking operators and fleets move freight and need steady loads and smooth operations. Gaptix captures load and booking enquiries, assigns trucks, tracks trips and manages documentation on WhatsApp — filling trucks, reducing empty runs and keeping shippers and drivers coordinated end to end.

Use Cases

WhatsApp use cases for Trucking

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Load & booking enquiry

Capture load, route and truck needs.

Truck assignment

Assign trucks and confirm bookings.

Rate negotiation

Share and confirm freight rates.

Pickup & trip scheduling

Schedule pickups and trips.

Live tracking

Share trip location and ETA.

Documentation

Share e-way bills, LRs and PODs.

Driver coordination

Coordinate drivers and updates.

Billing & payments

Handle freight billing and payments.

The Platform

Everything Gaptix gives your Trucking business

One platform to run marketing, sales and support for trucking on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a trucking customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

Do you have a truck available for a full load to Ahmedabad tomorrow?

Yes, we have a 32ft trailer available for Ahmedabad tomorrow. For a full load the rate is ₹X. Shall I confirm the booking and assign a truck?

Confirm it.

Confirmed 🚚 Truck assigned, pickup tomorrow morning. I've shared the LR and driver contact. You'll get live tracking and the POD on delivery, and I'll send the invoice after the trip.

FAQ