Overview

Cloud communication providers sell voice, messaging and video APIs to businesses. Gaptix qualifies leads, guides signup and integration, answers technical questions and supports scaling on WhatsApp — increasing activation, easing integration and helping businesses move from test to production communication fast.

Use Cases

WhatsApp use cases for Cloud Communication

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Lead & use-case capture

Capture use-case, channels and volume.

Product & pricing

Share products, pricing and limits.

Signup & API keys

Guide signup and API access.

Integration support

Answer integration and docs questions.

Sandbox & testing

Guide sandbox and testing.

Go-live support

Support move to production.

Usage & scaling

Support usage growth and scaling.

Support & renewals

Handle support and renewals.

The Platform

Everything Gaptix gives your Cloud Communication business

One platform to run marketing, sales and support for cloud communication on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a cloud communication customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

We want to add OTP and voice calls to our app — how do we start?

Great use-case! We offer SMS OTP and programmable voice APIs. Could you share your expected monthly volume? I'll share pricing and a sandbox key so your team can start testing your OTP flow right away.

~50k OTPs/month, sandbox please.

Perfect ☁️ Sandbox key and OTP + voice docs shared. Ping me if a call fails — I'll help debug. When you're ready, I'll guide you to production keys and volume pricing for 50k/month. Let's get you live!

FAQ