Overview

Mobile operators serve subscribers with plans, recharges, roaming and support. Gaptix helps subscribers pick plans, recharge, manage roaming and get support on WhatsApp — deflecting call volume, speeding service and improving satisfaction, while payments and logins stay in secure channels.

Use Cases

WhatsApp use cases for Mobile Operators

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Plan & recharge info

Share plans, recharges and offers.

Recharge guidance

Guide recharges via secure channels.

SIM & port-in

Guide new SIM and porting.

Roaming & services

Manage roaming and value-added services.

Usage & bill info

Share usage, balance and bills.

Complaint handling

Log and track complaints.

Device & offers

Share device and bundle offers.

Retention & reminders

Send retention offers and reminders.

The Platform

Everything Gaptix gives your Mobile Operators business

One platform to run marketing, sales and support for mobile operators on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a mobile operators customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

I'm travelling abroad next week — how do I activate roaming?

Have a great trip! For your destination, our ₹2,999 international roaming pack gives 10-day data, calls and SMS. Want me to activate it? It'll be ready before you fly, via secure activation.

Yes, activate it.

Done ✈️ International roaming pack ready to activate securely — it starts when you land. Payment stays in our secure channel. I'll send a reminder before departure with usage tips. Safe travels — reply here if you need help abroad!

FAQ