Overview

Cold chain providers move temperature-sensitive goods like pharma, food and perishables. Gaptix captures enquiries, shares capabilities, books shipments and shares temperature and status updates on WhatsApp — speeding B2B bookings and giving clients assurance and visibility for sensitive, compliance-critical cargo.

Use Cases

WhatsApp use cases for Cold Chain

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Enquiry & requirements

Capture temperature, cargo and route needs.

Capability sharing

Share cold-chain capabilities and compliance.

Booking

Book reefer shipments and storage.

Temperature monitoring

Share temperature and excursion alerts.

Live tracking

Share shipment status and ETA.

Compliance documentation

Share temperature logs and certificates.

Account onboarding

Onboard pharma and food clients.

Billing & payments

Share invoices and collect payments.

The Platform

Everything Gaptix gives your Cold Chain business

One platform to run marketing, sales and support for cold chain on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a cold chain customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

We need to ship vaccines at 2-8°C — can you handle it?

Yes, we're equipped for 2-8°C pharma cold chain with monitoring and compliance. Could you share the route, quantity and readiness date? I'll share capabilities and route a booking.

Mumbai to Kochi, ready Monday.

Noted ❄️ I'll book a validated 2-8°C reefer for Mumbai→Kochi Monday, with continuous temperature monitoring. You'll get live status and temperature alerts here, plus compliance logs on delivery.

FAQ