Overview

Fleet operators manage vehicles, drivers and trips for many clients. Gaptix handles trip requests, driver coordination, maintenance alerts and client updates on WhatsApp — improving utilisation and uptime, and giving clients transparent trip status and ETAs across the whole fleet.

Use Cases

WhatsApp use cases for Fleet Operators

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Trip request intake

Capture and assign trip requests.

Vehicle & driver assignment

Assign vehicles and drivers.

Live tracking

Share trip location and ETAs with clients.

Maintenance alerts

Schedule and remind vehicle maintenance.

Compliance tracking

Track insurance, permits and fitness.

Fuel & expense capture

Collect fuel and expense entries.

Incident reporting

Handle breakdowns and incidents.

Reporting & billing

Share utilisation reports and invoices.

The Platform

Everything Gaptix gives your Fleet Operators business

One platform to run marketing, sales and support for fleet operators on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a fleet operators customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

I need 4 trucks for daily distribution next month — can you commit?

Yes, we can dedicate 4 trucks for daily distribution. Could you share routes and daily timings? I'll assign vehicles and drivers and set up daily scheduling and tracking.

Sending routes now.

Great 🚛 I'll dedicate 4 trucks with assigned drivers for your routes, with daily scheduling. You'll get live tracking, ETAs and daily trip reports here, plus monthly utilisation reporting and billing.

FAQ