Overview

Scheme bodies run welfare, subsidy and benefit programs many citizens don't know they qualify for. Gaptix explains schemes, checks eligibility, guides applications and tracks status on WhatsApp in local languages — increasing awareness and uptake, easing applications and helping benefits reach the people they're meant for.

Use Cases

WhatsApp use cases for Government Schemes

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Scheme information

Explain schemes, benefits and eligibility.

Eligibility check

Check citizen eligibility for schemes.

Application guidance

Guide forms and required documents.

Document checklists

Share checklists for each scheme.

Status tracking

Share application and disbursal status.

Deadline reminders

Remind of application deadlines.

Grievances

Log and track scheme grievances.

Multi-language support

Explain schemes in local languages.

The Platform

Everything Gaptix gives your Government Schemes business

One platform to run marketing, sales and support for government schemes on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a government schemes customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

Is there a scheme to help with my daughter's education costs?

Yes, there are education scholarship schemes! To check which you qualify for, may I know her class and your annual income bracket? I'll share the matching schemes, benefits and how to apply.

Class 10, low-income.

Good news 🎓 She likely qualifies for the merit-cum-means scholarship. I'll share the benefit amount, document checklist and application steps, and remind you before the deadline. I'll track the application and disbursal for you here.

FAQ