Overview

Public health bodies run programs, vaccination drives and health awareness for communities. Gaptix shares health information, books vaccination and check-up slots, sends reminders and answers queries on WhatsApp in local languages — improving reach, boosting participation in health programs and supporting community wellbeing.

Use Cases

WhatsApp use cases for Public Health

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Health information

Share verified health and program info.

Vaccination booking

Book vaccination and check-up slots.

Reminders

Remind for vaccines, check-ups and doses.

Awareness campaigns

Broadcast health awareness campaigns.

Facility locator

Help find nearby health facilities.

Scheme & service info

Share health scheme information.

Grievances

Log and track health service grievances.

Multi-language support

Serve citizens in local languages.

The Platform

Everything Gaptix gives your Public Health business

One platform to run marketing, sales and support for public health on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a public health customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

Where can I get my child's vaccination and is it free?

Yes, childhood vaccinations are free at government health centres! Could you share your area? I'll find the nearest centre, tell you the timings and which vaccines are due, and can book a slot for you.

Sharing my area, child is 9 months.

Here you go 🩺 Your nearest centre is 1.2 km away, open 9am-1pm. At 9 months, the measles and vitamin A doses are due. I've noted a slot for tomorrow and will remind you. All free — see you there!

FAQ