Overview

Jewellery is high-value and trust-driven. Gaptix supports guided consultations, certificate sharing, secure high-value payments and white-glove service on WhatsApp — with the discretion buyers expect.

Use Cases

WhatsApp use cases for Jewellery

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Guided consultations

Book virtual or in-store consultations with experts.

Certificate & hallmark sharing

Share BIS/GIA certificates and details securely.

Custom & bespoke orders

Manage custom design requests and approvals.

Secure high-value payment

Enable safe payments and EMI for big-ticket items.

Gold rate & scheme updates

Send daily rates and savings-scheme reminders.

Occasion reminders

Prompt for anniversaries and festivals.

Insurance & valuation

Assist with valuation and insurance docs.

VIP & private viewing

Offer private viewings to top clients.

The Platform

Everything Gaptix gives your Jewellery business

One platform to run marketing, sales and support for jewellery on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a jewellery customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

Looking for a diamond ring under ₹80,000.

Beautiful choice. Here are 3 certified solitaire options under ₹80,000. Want the GIA certificates?

Yes, and EMI options.

Sent certificates 📜 No-cost EMI available. Prefer a private in-store viewing this weekend?

FAQ