Overview

Supply chain management providers optimise sourcing, inventory, logistics and fulfilment for businesses. Gaptix captures enquiries, coordinates the chain, shares visibility and reporting on WhatsApp — streamlining complex coordination and giving clients a single, transparent window into their whole supply chain.

Use Cases

WhatsApp use cases for Supply Chain Management

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Solution enquiry

Capture supply-chain scope and objectives.

Client onboarding

Onboard clients and map their chain.

Demand & inventory updates

Share inventory and demand signals.

Order & shipment status

Share order and shipment visibility.

Supplier coordination

Coordinate suppliers and vendors.

Exception management

Flag and resolve disruptions.

Performance reporting

Share KPI and SLA reports.

Optimisation reviews

Prompt cost and efficiency reviews.

The Platform

Everything Gaptix gives your Supply Chain Management business

One platform to run marketing, sales and support for supply chain management on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a supply chain management customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

We want better visibility and control over our supply chain — can you help?

Yes — we provide end-to-end supply-chain management with a single control point. Could you share your sourcing, inventory and logistics setup? I'll map it and propose a visibility and optimisation plan.

Sending our current setup.

Thanks 🗂️ I'll map your chain and set up unified visibility of inventory, orders and shipments here, with disruption alerts. You'll get KPI reporting and regular optimisation reviews to cut cost and improve service.

FAQ